Terms of Service

1. Acceptance of Terms

By accessing and using the Mellow Coastlines website (mellow-coastlines.com) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Mellow Coastlines provides professional training and coaching services in communication, influence, rhetoric, and persuasion skills. Our services include:

• In-person and online training programmes
• One-on-one coaching sessions
• Corporate training solutions
• Educational content and resources
• Consultation services

3. Registration and Account Security

When you register for our services, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

4. Payment Terms

Fees and Payment

• All fees are quoted in Australian Dollars (AUD) unless otherwise specified
• Payment is due as specified in your service agreement
• We accept various payment methods as indicated during booking
• Late payment may result in service suspension

Refund Policy

• Refunds are provided according to our published refund policy
• Cancellations must be made within specified timeframes
• Some services may be non-refundable as clearly indicated
• Refund processing may take 5-10 business days

5. User Conduct

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the service for any unlawful or unauthorised purpose
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorised access to any systems
• Upload or transmit viruses or malicious code
• Impersonate any person or entity
• Violate any applicable laws or regulations

6. Intellectual Property Rights

Our Content

All content on our website and in our training materials, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Mellow Coastlines and is protected by copyright and other intellectual property laws.

Your Content

You retain ownership of any content you provide to us. By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, modify, and display such content for the purpose of providing our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. We reserve the right to:

• Modify or discontinue services with reasonable notice
• Perform scheduled maintenance
• Suspend service for security or technical reasons
• Update our systems and procedures

9. Limitation of Liability

To the maximum extent permitted by law, Mellow Coastlines shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Mellow Coastlines, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these Terms.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions. Any disputes shall be resolved in the competent courts of Queensland.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us: